Our support team does monitor and create aggregate reports regarding general system usage – such as your ability to log into the website, server response times, and pages visited – in order to provide the best possible service for you. If you request it, we may also check in with you from time to time to see how we can better serve you.
Will you sell my information once I join?
Absolutely not. We will not sell your information to any unrelated third parties. We respect your privacy and will limit our communications to the following situations. We will only send you email messages that are necessary to keep you informed about the status of your account, to provide you with customer service that you’ve requested, or to inform you of relevant services or offers that NYFB and/or our partners are providing. We will never sell or lease information from your account to unrelated third parties.